Customer Testimonials

We bought our car at Irwin's because it is hassle free shopping. The salesmen were helpful and not pushy. It took a few months to make up our mind (without being called every day by our salesman) and when we were ready he was there to help us. Every time we bring our car for service they take the car immediately. Service is quick, staff very friendly.

- Lisa S (Campton, NH)


I had a very pleasant opportunity to lease a new F-150. It was easy. It was initiated by Ford, but was made so easy that I had to be pleased. I have also had my previous F-150 serviced at this dealership and have been satisfied. The people are helpful and easy to work with.

- Roger W (Plymouth, NH)


I would definitely recommend this dealership. The friendly relaxed environment made me feel like I was important. I cannot express in words how great the sales experience was during my visit to Irwin. I was able to get the car I wanted.

- Tammy N (Methuen, MA)


My recent purchase experience with Irwin Motors this past June was a very good one. I had shopped around a bit to see what might be available in the local area in purchase and lease deals on a limited budget, and the sales consultant at Irwin's made it happen for me. As a single woman, I was worried about having to "haggle" and play games to get a good deal, but that simply was not necessary at Irwin's. I didn't feel any pressure at all, the salesman was most helpful and really went the extra mile to get me into my new Ford! Follow up was great, too.

- Samantha M (Canterbury, NH)


The sales staff and management were excellent to deal with. There was no pressure to buy nor was there any rush in the buying process. Upon deciding upon a vehicle, it was shown to me and any questions that I had were answered. Could not have asked for a more seamless purchase. Follow up also was excellent. I would highly recommend Irwin's.

- Kim T (Bristol, NH)


I have gone to a couple of dealerships prior to going to Irwin Ford and I can honestly say the Irwin's is the most professional one of them all. They do things the right way. You can tell that it isn't just lip service, they live up to their reputation as a dealership that puts the customer FIRST and not one that only cares about THEIR profit margin. They have done their job at securing a customer for life.

- Sara S (Bow, NH)


I had checked out 3 cars online and they were ready for me to see when I came in. I was able to test drive and check out the cars with absolutely NO pressure to buy. It was a great way to buy a car. My husband purchased a car from Irwin several years ago with a similar experience, so my expectation was to have the same experience and I was not disappointed. Thank you for maintaining your reputation.

- Sally B (Alton, NH)


We had visited several dealers in sorting through the vehicles we were interested in. A few aptly fit the low reputation most car dealers have. Not Irwin, however, they were very straight forward and buying a new vehicle was, for once, a real pleasure. I give Irwin Ford very high marks.

- Pat P (Manchester, NH)


The service department at Irwin goes out of its way to be customer friendly. They always check with me before doing any work that was not previously discussed. In addition, someone always talks to me about what was done after the service is completed. Everyone in the dealership is friendly and helpful. I choose to drive to Laconia to have my car serviced there even though I live in Concord. There's a dealer in Concord, but I much prefer to deal with Irwin.

- Pam L (Concord, NH)


Once again I had exemplary service from Irwin Ford in Laconia. All the employees were helpful, friendly and professional. They always do a great job, and I know I can trust them.

- Brenda S (Plymouth, NH)


Buying a car at Irwin's has always been easy. I have purchased 5 cars from them over the years and our family has been very pleased with the deals that we have gotten. I have recommended Irwin's to all of my friends and we will most likely purchase our next car from the Irwin's.

- Walter D (Laconia, NH)


My husband and I used to deal with another local dealer and we were never satisfied with the service we received. We went to Irwin's for the first time and purchased a Ford. We are so happy with our Irwin's experience that we will use them from now for our sales and service needs!!!

- Jean M (Laconia, NH)


Once again--Great friendly service---I left a note on the front seat for the Tech's explaining how I wanted the tires rotated, and they did it the way I wanted it done. Employees must be happy working at Irwin's, they all have a smile for you.

- Greg W (Tilton, NH)


I bought my Ford Escape 4 years ago from the Irwin Zone and have had it serviced there ever since. They are reliable, pleasant and fast. When I bought my car they gave me a great price on my trade-in. I wouldn't go anywhere else.

- Linda R (Bristol, NH)


This was the best car buying experience I've had in 30+ years of buying cars! I usually dread walking into a car dealer because I hate the hounding you get from the sales people. But this didn't happen at Irwin Ford. I was given plenty of opportunity to be alone with my husband to talk about the car in private. Then when "wheeling and dealing", I never felt like they were trying to give me a "snow job". Everything was open and up front. The sales team there was one big happy family--they were so friendly and full of personality! We felt like best friends by the time the day was over. As a matter of fact, they were so good that we went back the next day and bought a second car! You MUST try this place out!

- Marissa N (Loudon, NH)




Service (lubrication, tire rotation, state inspection) was promptly scheduled. I left the car and was given a ride to a nearby destination. I was called when the service was completed. I was picked up and returned to the dealership, all well within the time frame I had given.

- Gabbriella M (Gilford, NH)


This dealership is one of THE best that I ever went to. The service department, starting with Ray Landry are people who care, they can't do enough for you. They always smile, are very knowledgeable and perform their jobs superb.

- Janice M (Alton, NH)


I have been here a few times for service on my truck and am a stickler for good customer service. They are excellent! Professional, knowledgeable, and easy to deal with. I felt very comfortable working with them. I would go back for service and will defiantly go back to buy my next vehicle.

- Donald J (Loudon, NH)


They are willing to go the extra mile-and have been very good to me a number of years now-there service department is very good have been able to get to know a number of the guys-same with the parts department and also the body shop-before going anywhere else be sure to try them first.

- Paul R (Meredith, NH)


I have been a customer of Irwin's for many years actually more then 45 years and have always been completely satisfied with their sales and services. The people are always friendly and very helpful whenever I needed questions answered, I would not hesitate to shop at Irwin's again when I am in the market to trade. Keep up the good work.

- Taylor H (Tilton, NH)


Another trip for service to Irwin Motors. As always you are greeted by you own service manager {my interpretation} Ray Landry. He knows you by name, he's courteous, he always greats you with a smile and he knows his stuff. What a pleasure to go there for your cars service.

- Julia P (Ashland, NH)


Have been doing business with Irwin Motors since 1983. Have always been satisfied with the pricing on new vehicles and service after the fact. Sales people have always been very knowledgeable and courteous and the same can be said for the service technicians and staff.

- Kevin J (Bristol, NH)


Very clean waiting room. Also service our car when it is convenient for us. Very nice people to work with. The sales people and very nice and were very helpful when we bought the car. We would recommend Irwin Ford to all our friends. When we decide to trade we will return.

- Mary W (Bedford, NH)


This is not the first car that I have bought from Irwin's and the reason I go back is the way they treat me. I get the information that I need and they show more than one vehicle so I have a choice and most of all they make it convenient for me.

- Tina S (New Hampton, NH)


Service was quick and correct, employees were informative and helpful, and their price beat smaller local discount shops (I checked). Their repair department looks extremely well equipped and very clean. Based upon my experience with their service department I expect I will purchase my next new car from Irwin Ford.

- Ettore S (Rochester, NH)


I have done business with Irwin Ford since 2004. Am very satisfied. This is the second vehicle I have purchased from Irwin Ford. I have had all my maintenance work done there. I plan to continue having all the maintenance on my vehicle done there in the future.

- Rita F (Portsmouth, NH)


My wife bought her first car at Irwin's in 2002. Another in 2006. I bought a Santa Fe in 2005 and a Rav-4 in 2007. The salesman was great. When we went for service they could not do enough for you. We are very satisfied at what they do.

- Steve L (Laconia, NH)


I purchased my vehicle at Irwin Ford. I take my vehicle there for all my maintenance. I have been very satisfied with the service I receive. Everyone has always been very helpful. I would recommend Irwin Ford to my family and friends.

- Amy B (Meredith, NH)


Have been doing business with Irwin Motors since 1983. Have always been satisfied with the pricing on new vehicles and service after the fact. Sales people have always been very knowledgeable and courteous and the same can be said for the service technicians and staff.

- Robert F (Concord, NH)


Why? Let's see they are super friendly and very polite. The place is clean, they don't keep you waiting longer, and if something is needed they come and explain you to and tell you the difference in price and ask before doing it. Make you feel part of their family. Would refer them to anyone whether it is a new, used or just for service. 100 % satisfied customer here and will be for a long, long time.

- Jo-Anne F (Plymouth, NH)


Irwin's sets the bar for the way a dealership should be run, I had several items that needed attention after the sale and was I surprised, Not only were the items repaired but I was left a written explanation for all work performed.

- Kim Z (Laconia, NH)


After my fiasco with another dealership the experience I had at Irwin Ford was a breath of fresh air, from the no pressure of the salesman, the helpful, honest, finance department, and the great rates and price would make me recommend Irwin's to all my friends and relatives.

- Nancy R (Belmont, NH)

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